Return Information

Return Information

• Return Process
• What is your Return Policy?
• How will my return be processed?
• Can I exchange my purchase for a different size or product?

Frequently Asked Questions

Order Questions

• What are the payment options?
• I've just placed my order. Can I change it?
• Will my card be charged immediately?
• How do I cancel an order I placed or make changes?
• Why won't 2 promotions apply to my order?

Shipping Questions

• How quickly does my order go out?
• How do I calculate the Shipping & Handling charge for my order?
• What is the difference between 'order date' and 'ship date'?
• Are there any delivery restrictions?
• Is the packaging discreet?
• How do I track my package?

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Size & Fit

Intimate Apparel

• My Perfect Fit Guide
• Bra Fit Guide
• Bra Size Conversion Chart
• Bra Cup Equivalent
• What is a bra sister size?
• Hosiery Size Chart

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Corsets

• Corset Fit Guide
• How do I put on and/or wear a corset?
• Will your corsets cinch my waist or are they just for fashion?

Customer Service

General Information

• Catalogs
• Store Locations
• Contact Information