Submit a request Sign in

Return Information

Return Information

  • Return Process
  • What is your Return Policy?
  • How will my return be processed?
  • Returns on Multiple Item Discount Orders
  • Can I exchange my purchase for a different size or product?

Frequently Asked Questions

Order Questions

  • What are the payment options?
  • I've just placed my order. Can I change it?
  • Will my card be charged immediately?
  • How do I cancel an order I placed or make changes?
  • Why won't 2 promotions apply to my order?

Shipping Questions

  • Can my order be delivered internationally?
  • What are international shipping options?
  • How much does international shipping cost?
  • How much duty and taxes are charged on international orders?
  • How quickly does my order go out?
  • How do I calculate the Shipping & Handling charge for my order?
See all 11 articles

Size & Fit

Intimate Apparel

  • My Perfect Fit Guide
  • Bra Fit Guide
  • Bra Size Conversion Chart
  • Bra Cup Equivalent
  • What is a bra sister size?
  • Hosiery Size Chart
See all 7 articles

Corsets

  • Corset Fit Guide
  • How do I put on and/or wear a corset?
  • Will your corsets cinch my waist or are they just for fashion?

Customer Service

General Information

  • Catalogs
  • Store Locations
  • Contact Information