We are not able to make changes to your order once placed, but you have the option to cancel your order up to 2 hours after the time you placed your order. To cancel your order simply click here and enter your order number and email address, and click “SEARCH”. If your order is eligible for self-cancellation you will see “CANCEL ORDER” beside your order #. Click “CANCEL ORDER” and your order will be cancelled.
Please note that the payment authorization will be released back to your method of payment within 24 hours.
If you are not eligible for self-cancellation, and wish to cancel or change your order, please contact us by clicking "Submit a Request". We always do our best to help our customers, however it is not always possible for us to cancel or make changes to orders - such as adding additional items, removing items, updating delivery addresses, or updating shipping methods. Please keep in mind if the order has already shipped we'll be unable to cancel or make changes to it.