We are not able to make changes to your order once placed, but you have the option to cancel your order up to 2 hours after the time you first placed your order.
To cancel your order simply click here, enter your order number and email address, and click "SEARCH". If your order is eligible for self-cancellation, you will see "CANCEL ORDER" beside your order number (#). Click "CANCEL ORDER" and your order will be cancelled.
Please note that the payment authorization will be released back to your method of payment within 24 hours.
If your order is not eligible for self-cancellation, and you wish to cancel or change your order, please contact us immediately. We always do our best to help our customers, however it is not always possible for us to cancel orders.
Please note it is not possible for us to make changes to orders, such as adding additional items, removing items, updating delivery addresses, or updating shipping methods. If your order has already shipped we won’t be unable to cancel or make changes to it.