Refunds can take 7 to 14 business days to get back to your financial institution.
Please note that if the purchase was made with PayPal, the refund is subject to their policies and procedures. This includes taking up to 30 days to process refunds depending on the card carrier.
Please keep in mind our policies surrounding returns which you can locate on our Returns Page:
- Original Shipping fees are non-refundable
- If our Pre-paid label is used to ship your return back to us, a $5.95 returns fee is deducted
- Eligible returns received to our warehouse within 1-30 days of the order being delivered to you will be a refund
- Eligible returns received to our warehouse within 31-60 days of the order being delivered to you will be a store credit
- Discounts, coupons, etc. are deducted from the total amount returned to you
- We are not responsible for customs requirements or if the customer decides to use their own return shipping method
- Eligible items for a return are items in new and unworn condition with all original tags attached, accessories included, and original packaging.
- Damaged items due to smell, stains, missing pieces, etc. are non-returnable
- Clearance items are non-returnable