You can unsubscribe from our email mailing list at any time by the following methods.
Unsubscribe from the promotional email: In every promotional email we send, at the very bottom of the email there are the words 'UNSUBSCRIBE'. Simply click on 'UNSUBSCRIBE' and you will be directed to a web page. Here you will see a button also labelled 'UNSUBSCRIBE'. Click on this and you will be unsubscribed.
Log into your account: Log into your Frederick's of Hollywood account, using the same email address you receive the promotional emails to. Once logged in click on the account menu and select 'SETTINGS'. In settings scroll to the bottom of the page and you will see 'COMMUNICATION PREFERENCES'. Click on 'EDIT' and deselect the tick box, followed by save. You will now be unsubscribed.
Contact us: Alternatively you can contact us by email here using the same email address that receives the promotional emails. Please use the words 'Unsubscribe from promotional emails' in the subject line. Once unsubscribed you will receive a response by email from our customer service team, stating that you have successfully been unsubscribed.
In the future should you wish to receive promotional emails again, you can follow the same steps by logging into your account, and updating your 'COMMUNICATION PREFERENCES'. Alternatively please get in touch with us and we can update your account to receive promotional emails once again.